All posts tagged: accountability

Want Your Team To Reach Its Goals? Change This One Thing

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One simple often overlooked action can shift your team from sometimes reaching its goals to crushing them on regular basis. In this episode, I tell you how to do it.

Scott WintripWant Your Team To Reach Its Goals? Change This One Thing
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Decisive Leadership

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Wintrip Consulting Group : Take No PrisonersTake No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting done what matters most.

When making decisions, people strive to get them right. Never have I met a competent leader or employee who purposely attempted to make the wrong choice. We each do our best when we have to make up our minds. 

Thinking and deciding are straight forward unless we complicate them with over-analysis or under-utilization of our cognitive abilities. Radical Accountability for decisions provides us with a four-step approach for eliminating these human tendencies:

Stop…any task or activity that has nothing to do with the decision at hand. Distracted decision making is just as dangerous as distracted driving. 

Breathe…and feed the brain with oxygen. Just a few breaths enriches the intellect, slows down any nervous energy, reduces emotional reactions, and increases presence and use of all of your faculties. 

Think…about the desired outcome. When dealing with an area outside your expertise, think about whose input on that outcome would help, and ask for their experience and wisdom. Using others’ insights and your own intellect, make a choice that is the most efficient and effective way to create the desired outcome. 

Act…immediately once a decision has been made. 

Even if you later learn that a different decision is a better one, you can never fault yourself when you make decisions with Radical Accountability. You always have the option and ability to take any decision and adjust it to make it right. 

This Week’s Radical Accountability Activating Action: Adopt and use Stop, Breathe, Think, and Act as your method for all decisions from now on. 


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Scott WintripDecisive Leadership
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What is Radical Accountability?

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Wintrip Consulting Group : Take No PrisonersTake No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting done what matters most.

A growing number of leaders are becoming interested in something better—better results, less labor intensity, increased employee engagement, or a higher level of personal responsibility, just to name a few of their most common aspirations. Which has led them to ask about Radical Accountability and how to attain it.

Here are four of the core tenets of Radical Accountability:

Radical Accountability insists we tell our truth, even if we’re afraid it’ll piss someone off. This does not mean we have permission to say whatever we want, however we want; Direct Compassion is part of our code in the practice of Radical Accountability. Read more on this tenet

Radical Accountability requires expeditious, mutual forgiveness for our shared humanity. We are all going to screw up. As a result, we must apologize quickly and forgive even faster. Given our fallible natures, we should seize every misstep, misspoken word, and innocent blunder as the opportunity it is-a moment to connect at a deeper level with a follow human being. This applies to all relationships, business and personal alike. Read more on this tenet

Radical Accountability doesn’t enable technological co-dependency or automation anorexia. People who practice Radical Accountability use technology just enough, but never so much that it consumes them to the point of distraction, becoming almost like an addiction—Cyberholism. Read more on this tenet

Radical Accountability promotes faithful leadership over fearful leadership. For those who manage leaders who lead by fear, stop putting up with this. You’re culpable if you don’t. Set clear standards and expectations for a positive approach of unwavering responsibility. Hold your leaders to improving and meeting this standard. If they can’t, let them go. Move on. Read more on this tenet

This Week’s Radical Accountability Activating Action: Pick the tenet which “speaks” to you the most and take action this week to instill it within your culture.


Follow me on Twitter! You can find me here: https://twitter.com/ScottWintrip
Every day I provide pithy pieces of advice and wisdom. Join the growing crowd who read these gems every day.

You may subscribe and encourage others to subscribe by clicking here.

Check out my podcast series called Simply Scott on iTunes.

If you’d like to reach me, email: scott@ScottWintrip.com or call my direct line: (727) 502-9182

Visit my web site: https://www.WintripConsultingGroup.com

Scott WintripWhat is Radical Accountability?
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The Advanced Level

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Wintrip Consulting Group : Take No PrisonersTake No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting what matters most done.

Many professionals want to be at the advanced level, preferring to take part in processes or education that employ advanced skills. While that’s noble, the advanced level isn’t what most people think.

Advanced selling, leading, recruiting or serving isn’t about learning and doing complex things. Rather, it’s about doing the simple things consistently, persistently, and insistently.

These include:

  • Consistently employing core competencies from start to finish.
  • Persistently engaging in these behaviors in every instance and interaction where they apply.
  • Insistently being responsible and holding others as responsible for honing and perfecting these competencies through practice and application.

The most successful leaders, salespeople, recruiters, and service personnel aren’t typically super smart, super talented, or even super lucky. They are people who do the simple things all of the time. This alone is what distinguishes someone as being advanced at their role.

Operating at an advanced level, when done right, is straightforward. What makes it hard is when people are inconsistent in doing what matters most.

This Week’s Radical Accountability Activating Action: Practice being consistent, persistent, and insistent at the core competencies of your role. While practice rarely makes us perfect, practice does make profits.


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Follow me on Twitter! You can find me here: https://twitter.com/ScottWintrip
Every day I provide pithy pieces of advice and wisdom. Join the growing crowd who read these gems every day.

You may subscribe and encourage others to subscribe by clicking here.

Check out my podcast series called Simply Scott on iTunes.

If you’d like to reach me, email: scott@ScottWintrip.com or call my direct line: (727) 502-9182

Visit my web site: https://www.WintripConsultingGroup.com

Scott WintripThe Advanced Level
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Unforgettable Leadership

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Wintrip Consulting Group : Take No PrisonersTake No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting what matters most done.

How often is the leadership of yesterday forgotten today? In at least some instances, it’s probably like the artwork in your home or office.

When’s the last time you really paid attention to your art or decorations? Not just a quick glance, but really taking a moment to appreciate the beauty of a piece or remembering what attracted you to it in the first place. Most people admit that the only time they take notice is when someone asks them where they acquired a particular object OR its significance. Simply put, after a while everything blends in, even things that are especially meaningful to us. This is Artwork Affliction and it’s negatively impacting the work of many leaders.

Smart product manufacturers understand this concept, which is why they change their packaging from time to time. Last year, I remember seeing a Pepsi can that had the colors of a Coca Cola product. Just above the Pepsi label were the words “Great new look. Same great taste.” Did they new packaging work? Well, it got my attention enough to mention it here.

Artwork Affliction happens every day in corporations across the globe, and it’s not only the art that’s being overlooked. Those signs espousing your customer service best practices haven’t been noticed in months. The sales process document that you ask people to keep on their desks is collecting dust. Even the main page of your intranet barely gets a notice even though the content may change from time to time.

Radical Accountability, an unwavering responsibility for getting done what matters most, includes a number of methods that eliminate the need for heavy-handed leadership. Leaders all too often have to remind people to do the very things noted on the wall, sales process document, or computer screen because of Artwork Affliction. When leaders do this in the most positive way, it still can feel like micromanagement even though people haven’t been paying attention.

The cure for Artwork Affliction is relatively simple: change the look, location, or liability. You can alter the design, color, or formatting—the look. Moving the location, just like moving furniture, often recaptures attention. To shift the liability, delegate responsibility to team members for regularly modifying the look or location of key totems of workplace significance.

You’ve worked hard to build a company with processes and systems that drive your business. By avoiding Artwork Affliction, you’ll have your best practices doing what they are supposed to do. Now that’s truly unforgotten leadership.

This Week’s Radical Accountability Activating Action: Pick at least one key process this week and change the look, location, or liability of the supporting systems or documentation.


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Follow me on Twitter! You can find me here: https://twitter.com/ScottWintrip
Every day I provide pithy pieces of advice and wisdom. Join the growing crowd who read these gems every day.

You may subscribe and encourage others to subscribe by clicking here.

Check out my podcast series called Simply Scott on iTunes.

If you’d like to reach me, email: scott@ScottWintrip.com or call my direct line: (727) 502-9182

Visit my web site: https://www.WintripConsultingGroup.com

Scott WintripUnforgettable Leadership
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Managing the Ups & Downs of Radical Accountability

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Poor accountability got you down? Here’s how to manage the natural highs and lows associated with any form of improved responsibility.

This week on GAIN:

THE CONTRARIAN SELL: Buyers of staffing and recruiting services are used to getting their way, which is why that’s the worst way to sell. Giving prospects what they’re used to does nothing to get their attention. Read more

Scott WintripManaging the Ups & Downs of Radical Accountability
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It’s Not What You Think

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Wintrip Consulting Group : Take No PrisonersTake No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting what matters most done.

Getting buy-in, while an admirable concept, is holding back versus helping many companies. If you have doubts about this, just look at the challenges your organization has had at getting people to buy-in to changes or ideas.

The problem with getting buy-in is that it’s typically an exercise in thought, not action. Leaders think about how to create consensus, talk about it, get staff thinking about it, and then hope that all this thinking and talking will turn into action. When it does not, too many leaders abandon solid plans, labeling good strategies or ideas as being flawed. The only flaw, much of the time, is the process for creating buy-in.

Talk is cheap, and thinking, more often than not, does not translate into actions and sustainable changes. Great leaders of good companies use knowledge and input to determine the correct course and strategies for their companies. They then require staff to contribute to how this will be achieved through plans and actions on those plans.

Just like the captain of a ship decides on a course based on key factors and then issues orders for the crew to navigate that course, corporate captains must do the same. Imagine a ship captain polling the crew as to what is the right course. Before long, that ship runs aground, wrecking everyone’s chances for a beneficial outcome.

Action is the strongest and most rapid method for creating buy-in. Thinking and talking get you nowhere but stuck in your head. Not a good place to be, especially with your competitors riding in your wake just waiting for the opportunity to take the lead.

This Week’s Radical Accountability Activating Action:  Chart the course, then make the course right by getting everyone into action to get there.


Ready to create greater buy-in through action? Check out my Radical Accountability On Call Service.

Follow me on Twitter! You can find me here: https://twitter.com/ScottWintrip
Every day I provide pithy pieces of advice and wisdom. Join the growing crowd who read these gems every day.

You may subscribe and encourage others to subscribe by clicking here.

Check out my podcast series called Simply Scott on iTunes.

If you’d like to reach me, email: scott@ScottWintrip.com or call my direct line: (727) 502-9182

Visit my web site: https://www.WintripConsultingGroup.com

 

Scott WintripIt’s Not What You Think
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