Concrete advice combined with some blunt commentary. That’s what you’ll hear in this conversation with Doug Coull, Founder and CEO of APS, the makers of SmartSearch. According to Doug, having a better ATS experience requires that staffing companies change their perspective on software selection. He also believes that the normal customer-vendor paradigm is ineffective and suggests a different approach. Plus he doesn’t hold back when he shares what he thinks is wrong with the software industry. Doug mentions a software selection guide in the podcast. You can request that here.