All posts tagged: next right thing

Effort is the Enemy

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Scott's Monday Morning MessageHiring managers typically need that empty seat filled yesterday, yet they often wait until tomorrow or a series of tomorrow’s before that happens. It is this very gap between yesterday and tomorrow that holds one of the greatest opportunities for staffing and recruiting firms.

The staffing industry can quickly elevate its reputation by more consistently providing talent on demand, right when it is needed. This not only delivers tremendous value; it is how firms can be rewarded with a more loyal constituency, a larger base of customers, and higher margins which are proportionate with the value being provided.

One key element standing in the way is effort. Agencies must recruit ahead, not behind, manufacturing the talent before it is needed. Buyers must be enrolled in a smarter process that allows them to acquire talent today, not tomorrow. Anything that causes delays, including resume submissions and interviews, must be eliminated and replaced with processes and guarantees that create a more nimble and responsive approach.

We live in an on demand, iTunes oriented, download it now society. To solve the needs of yesterday requires that staffing and recruitment vendors start acting today more like Netflix, Uber, and GrubHub. The alternative, perpetuating the status quo, will only further erode the already tenuous repetition of the industry.

Scott WintripEffort is the Enemy
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Take No Prisoners – Issue 4 – Nice Guys Finish First

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Wintrip Consulting Group : Take No PrisonersTake No Prisoners is a free weekly memo from Scott Wintrip that explores how Radical Accountability prospers companies and changes lives. Instead of taking people hostage with outdated, heavy-handed, and ineffective methods of management, measurement, and motivation, Radical Accountability focuses on creating an unwavering responsibility for getting what matters most done.

Nice Guys Finish First

Last week, I received a large response to David’s story in Issue No. 003, Fear Your Salesperson. In particular, readers wanted to learn more about Nice Person Syndrome.

Being a nice person becomes a liability when leaders engage in Employee Neglect, the workplace equivalent of child neglect. Employee Neglect occurs when leaders:

  • Are not consistently holding team members accountable.
  • Justify or make excuses when expectations are not being met.
  • Delay or avoid reprimands or terminations that are prudent and necessary.

Engaging in Employee Neglect keeps people from reaching their true potential and hampers their ability to make a full contribution in jobs. Yet, managers are often inconsistent in requiring employees to consistently meet or exceed their quotas and commitments. Why? It does not feel nice to hold someone else accountable.

Nice Person Syndrome is cunning, common, and contagious since, in the moment, avoiding the discomfort of holding someone accountable feels much more comfortable. Yet, this comes back to bite everyone involved - the employee is not on track, the authority of the leader is undermined, and the company is not getting what it paid for.

So, what’s a nice guy, or gal, to do? You can’t turn off being a nice person, nor should you. The first thought of a nice person, more often than not, will almost always focus on all the reasons to avoid accountability conversations. So be it. You are not responsible for your first thought; you simply must take the next right action. Changing your thinking is difficult, if not impossible. However, we are in complete control of the choices we make and the actions we take.

Nice guys, and gals, really do finish first, as do their employees. As long as they let their actions, not their thinking, guide them through the day.

This Week’s Radical Accountability Activating Action: Remember that you are not responsible for your first thought, but you are responsible for doing the next right thing. Watch for those thoughts and then immediately do what’s needed in the most compassionate way you can.


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Scott WintripTake No Prisoners – Issue 4 – Nice Guys Finish First
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