All posts tagged: Recruiting

Want to hire faster in this new decade? Take these 3 steps

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Much is being written about hiring more quickly and the benefits of a faster process. Unfortunately, people often resist change (even positive change), especially when you try to modify a longstanding way of doing something. This is certainly true in recruiting and hiring. Speeding up the process can be met with intense resistance. Case in point…

At a meeting of a company’s leadership team, Paul thought the idea of fast hiring was “repulsive.” As we discussed how to plan the process, Paul started making passive-aggressive comments. After he said, “What’s next? We’re going to replace our employees with robots, like in that Will Smith movie?” I knew our discussion wasn’t addressing all of his concerns. I asked Paul to explain.

“People aren’t products,” he said angrily. “I can’t believe we’re even discussing such a dehumanizing approach. Picking the right people takes time. Interviews, even if they last all day, are a good investment of our time. We must make sure we’re picking the best people. Besides, good candidates won’t want to be rushed through the process. I’m finding this whole conversation repulsive. I’m sure my team will feel the same way.”           

Instead of trying to convince Paul to change his mind, I decided to let him change it himself.

“Paul, thanks for your honesty. I bet you’re not the only one with concerns about a faster approach.” Two other leaders nodded their heads in agreement. “What would you need to determine if this could work for the company?”

Paul thoughtfully paused before responding, “I’d need to see proof. Absolute proof that this will work for us.”

That led to a conversation about rolling out a faster hiring process on a limited basis to start. Two leaders, who didn’t share Paul’s concerns, agreed to test the process. Choosing a job common to both of their departments, we designed a plan and timeline that could be implemented without interrupting day-to-day business. Two other leaders, including Paul, were designated as auditors, outside observers who would monitor and document the pros and cons as the process was rolled out.

I met again with the leadership team after the beginning of the rollout. The two managers testing the process gave updates, sharing mostly positive news. They had made a few missteps along the way; however, both were upbeat. Both had filled two open jobs and lined up several additional candidates in their pipelines as potential future hires.

During their updates, I watched Paul out of the corner of my eye. He spent the entire time looking down at his notes. He appeared angry, even angrier than when he shared his concerns in our first meeting. I learned why when it was Paul’s turn to share pros and cons as an auditor of the test.

“I hate being wrong,” he said. “But, there it is. I was flat out wrong. There was nothing dehumanizing about a faster approach. If anything, it enabled interviewers to focus on people, not process. This shorter, simpler process allowed them to get to know each other better. Our new hires told me they loved our efficient process, and that it was a factor in choosing to work here.”

When recruiting and hiring, speed and accuracy are not mutually exclusive. Nor are speed and intimacy. A well-designed, well-executed recruiting and hiring process allows people to be fully present and have conversations that matter. These interactions build trust as candidates learn they are dealing with confident professionals, and hiring managers discover which candidates are ready to make a job change. This trust becomes the foundation for the employment relationship, one built on a professionally intimate and efficient hiring experience.

To help navigate through resistance as you work to speed up hiring in your organization, take these 3 steps:

Step1
Support people in changing their own mind

Trying to convince someone to see things differently is hard, sometimes impossible. Instead, let him or her do the heavy lifting. Ask a question like I did of Paul: What would you need to determine if faster hiring could work for your team? Integrate the responses into additional questions until you understand the root of the resistance and what will make it go away.

Step 2
Suggest a limited approach

Resistance isn’t always about the change itself. There are times when people want to change but are fearful of the overwhelm it may cause. A limited scope can help. Start with one role; run a short-term test; bring in outside help to lighten the load. By working together, you can drive forward a faster hiring process without driving people crazy with overwhelm and fear.

Step 3
Take the easy way out

Often the path of least resistance is in picking the right person. Seek out an early adopter in your organization, someone who’s known for being first in line to implement new ideas. Work together to plan and execute the rollout. Make adjustments as you learn what works and what does not. Once the speedier process is in place and producing positive results, ask your early adopter to share their experience with others. Nothing enrolls doubters faster than proof positive.

This new decade should include addressing the most vital part of your organization—its people. Having the right people, doing the right things, right when you need them is integral to your organization’s success. That’s why hiring quality people faster than ever is so important. Just don’t go it alone and avoid doing all the heavy lifting by taking the 3 suggested steps. Effective hiring is a team sport. Speeding up hiring requires a team effort.

Scott WintripWant to hire faster in this new decade? Take these 3 steps
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Patrick Beharelle–Hiring Hero of the Week

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Meet this week’s Hero of Hiring–Patrick Beharelle. Patrick Beharelle is the CEO of TrueBlue, a publicly traded $3 billion staffing and recruitment services provider supporting over 160,000 clients across 70 counties. Patrick has over 20 years of experience in the staffing and recruitment industry and has leveraged that experienced for the good of thousands of people. Annually, TrueBlue places over 800,000 people into a mix of temp and full-time jobs. TrueBlue also hires over 30,000 military veterans into full-time careers annually. Patrick is leading the company’s digital transformation strategies, including an on-demand opportunities app for jobseekers (JobStack) and an award-winning cloud-based platform to improve candidate experience (Affinix). Because of his impact on people and companies, he was inducted into the Staffing Industry Analysts Staffing 100 Hall of Fame in 2018.

Patrick and TrueBlue are committed to supporting local communities and employment groups, including veterans and their families, by embracing a corporate theme of “doing well by doing good.”

Thank you Patrick for the heroic work you and your team do each day!

You can connect with Patrick on LinkedIn and Twitter.

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ABOUT THE HEROES OF HIRING

We’ve all heard it said that a company’s most important asset is its people. When we say we love a company, what we’re really saying is we love the work being done by the exceptional people in these organizations. Talented employees who do outstanding work are the secret ingredients that make their companies great. That’s why recruiting and hiring is so important. Each person involved in the hiring process is influencing the future of their company. These individuals are also impacting one of the most important aspects of people’s lives—their careers. The individuals who play a role in the hiring process are changing companies and lives, making hiring a heroic act.

The hiring heroism of a select group of people goes above and beyond. These unsung hiring heroes are making a lasting difference on a grand scale. That’s the reason for this distinction—the Hiring Hero of the Week. The hope in bestowing this honor is that people across the globe can celebrate and learn from these truly amazing human beings.

Scott WintripPatrick Beharelle–Hiring Hero of the Week
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Beth Casey-Bellone–Hiring Hero of the Week

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Meet the latest Hero of Hiring–Beth Casey-Bellone of BCB Consulting. Beth is a Certified Human Resources Professional and Executive Career Coach who guides professionals in their quest for career fulfillment. During the past 8 years, she has led the design, development, and implementation of a corporate recruiting and human resources program for a company that provides residential services to luxury condominium, co-op, and rental communities throughout New Jersey. Starting with just 20 employees in 2011, Beth has led the hiring efforts of this fast growing organization, expanding the staff to 350 employees. To top it all off, the company more than doubles the industry employee retention average and gets 85% of its hires from employee referrals.

Thank you Beth for the heroic work you do each day!

You can connect with Beth on LinkedIn.

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ABOUT THE HEROES OF HIRING

We’ve all heard it said that a company’s most important asset is its people. When we say we love a company, what we’re really saying is we love the work being done by the exceptional people in these organizations. Talented employees who do outstanding work are the secret ingredients that make their companies great. That’s why recruiting and hiring is so important. Each person involved in the hiring process is influencing the future of their company. These individuals are also impacting one of the most important aspects of people’s lives—their careers. The individuals who play a role in the hiring process are changing companies and lives, making hiring a heroic act.

The hiring heroism of a select group of people goes above and beyond. These unsung hiring heroes are making a lasting difference on a grand scale. That’s the reason for this distinction—the Hiring Hero of the Week. The hope in bestowing this honor is that people across the globe can celebrate and learn from these truly amazing human beings.

Scott WintripBeth Casey-Bellone–Hiring Hero of the Week
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3 Steps That Will Improve the Productivity of Your Recruiting or Staffing Team

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Are you struggling to improve the productivity of your recruiting or staffing team? Struggle no more because in this episode I’ve got 3 steps that will make that problem go away and stay away.

Scott Wintrip3 Steps That Will Improve the Productivity of Your Recruiting or Staffing Team
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Natalie Singer–Hiring Hero of the Week

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This week’s Hero of Hiring, Natalie Singer, hails from South Africa. As a Recruitment Business Mentor and Trainer for Talent3sixty, she combines her talent management experience and marketing background to provide training, branding, strategy, business development and mentorship solutions to recruiters and recruitment businesses. Being of service is the hallmark of Natalie’s career. She was the CEO of South Africa’s professional body for staffing, APSO, from 2007 – 2014. Under her leadership, APSO won the inaugural South African Chamber of Commerce & Industry Association of the Year Award in 2011, and she helped APSO qualify for three professional designations with the South African Qualifications Authority. She’s also served the global recruitment community as a board member of the World Employment Confederation.

Natalie’s efforts in improving recruiting and hiring have not gone unnoticed. She received special acknowledgment from the South African Presidency for her work with the Joint Initiative for Priority Skills Acquisition Importation Advisory Group. Her involvement with the Confederation of Associations for the Private Employment Services has helped secure effective regulation and enforcement for the recruitment industry.

Natalie lends her informed voice to professionals worldwide by presenting at conferences and events, speaking on recruitment, talent management, world of work, equal pay for work of equal value, and labor law amendments. Recently, she was one of 12 global industry experts invited to present at the global recruitment conference Big Biller Summit.

Thank you Natalie for your tireless service and the heroic work you do each day!

You can connect with Natalie on LinkedIn, Twitter, and Facebook.

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ABOUT THE HEROES OF HIRING

We’ve all heard it said that a company’s most important asset is its people. When we say we love a company, what we’re really saying is we love the work being done by the exceptional people in these organizations. Talented employees who do outstanding work are the secret ingredients that make their companies great. That’s why recruiting and hiring is so important. Each person involved in the hiring process is influencing the future of their company. These individuals are also impacting one of the most important aspects of people’s lives—their careers. The individuals who play a role in the hiring process are changing companies and lives, making hiring a heroic act.

The hiring heroism of a select group of people goes above and beyond. These unsung hiring heroes are making a lasting difference on a grand scale. That’s the reason for this distinction—the Hiring Hero of the Week. The hope in bestowing this honor is that people across the globe can celebrate and learn from these truly amazing human beings.

Scott WintripNatalie Singer–Hiring Hero of the Week
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Scott Ragusa–Hiring Hero of the Week

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Meet this week’s Hero of Hiring–Scott Ragusa of WinterWyman. As Chief Executive Officer, he leads the firm’s planning initiatives, chairs the executive team, and oversees WinterWyman’s strategic direction and daily operations. He also serves on the company’s board of directors. Under Scott’s leadership, more than 23,000 people were put to work in just the past decade, including more than 2,700 in 2018. This has contributed to consistent year-over-year revenue growth since the last recession, along with a 120% increase in the past decade. It should be no surprise that WinterWyman has received accolade upon accolade. The list includes an 11-time Boston Globe Top Places to Work winner, 16-time Boston Business Journal Largest Temporary Placement Firm awardee, 11-time Boston Business Journal Largest Executive/Contingent Search Firm awardee, 5-time Best of Staffing winner for both client and candidate excellence with NPS scores of 62.5% client (industry average 11%) and 55.1% candidate (industry average 24%).

Scott’s contributions to the greater good extend beyond the business world. He raised close to $25,000 as part of the 2018 American Cancer Society’s Real Men Wear Pink initiative, the top amount for the Boston chapter.

Thank you Scott for the heroic work you and your team do each day!

You can connect with Scott on LinkedIn and Facebook.

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ABOUT THE HEROES OF HIRING

We’ve all heard it said that a company’s most important asset is its people. When we say we love a company, what we’re really saying is we love the work being done by the exceptional people in these organizations. Talented employees who do outstanding work are the secret ingredients that make their companies great. That’s why recruiting and hiring is so important. Each person involved in the hiring process is influencing the future of their company. These individuals are also impacting one of the most important aspects of people’s lives—their careers. The individuals who play a role in the hiring process are changing companies and lives, making hiring a heroic act.

The hiring heroism of a select group of people goes above and beyond. These unsung hiring heroes are making a lasting difference on a grand scale. That’s the reason for this distinction—the Hiring Hero of the Week. The hope in bestowing this honor is that people across the globe can celebrate and learn from these truly amazing human beings.

Scott WintripScott Ragusa–Hiring Hero of the Week
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Pam O’Connor–Hiring Hero of the Week

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This week’s hero has impacted people across the globe, helping fill jobs that improve and save lives. She’s Pamela O’Connor, the Chief Human Resources Officer for Hoyos Integrity Corporation, a secure communications company headquartered in Fort Lauderdale Florida. As a global HR leader, Pam has led the hiring of top talent for emergency relief positions around the world, applying her skill at finding people with the perseverance to perform under pressure and extreme circumstances. She has improved time-to-fill, reducing this metric by more than 45% as a result of initiatives that have significantly increased employee referrals. Employment engagement has also grown under Pam’s watch as she’s overhauled global compensation systems to better align employee expectations with the value they bring to their roles.

When asked about her philosophy on recruiting and hiring, Pam said, “I believe in hiring people not just for the current opening, but with the next two jobs they’ll hold in mind as well.” This career minded approach to recruiting along with aligning company strategy with talent acquisition strategy has made lasting impacts. These impacts include making better hires who align well with company goals, reducing talent acquisition costs, and improving employee retention. Thank you Pam for the heroic work you do each day!

You can connect with Pam on LinkedIn.

____________________________________

ABOUT THE HEROES OF HIRING

We’ve all heard it said that a company’s most important asset is its people. When we say we love a company, what we’re really saying is we love the work being done by the exceptional people in these organizations. Talented employees who do outstanding work are the secret ingredients that make their companies great. That’s why recruiting and hiring is so important. Each person involved in the hiring process is influencing the future of their company. These individuals are also impacting one of the most important aspects of people’s lives—their careers. The individuals who play a role in the hiring process are changing companies and lives, making hiring a heroic act.

The hiring heroism of a select group of people goes above and beyond. These unsung hiring heroes are making a lasting difference on a grand scale. That’s the reason for this distinction—the Hiring Hero of the Week. The hope in bestowing this honor is that people across the globe can celebrate and learn from these truly amazing human beings.

Scott WintripPam O’Connor–Hiring Hero of the Week
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Susanne Mather–Hiring Hero of the Week

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Attracting quality talent is vital to every organization’s success. But it’s also harder than ever given the talent drought. That’s why Susanne Mather is this week’s Hero of Hiring. Susanne is helping employers across the globe improve how they attract and retain people. She’s the Executive Director of Australian firm Employment Office, a company that helps employers improvement their recruitment process especially in the areas of attraction strategy, candidate screening, and talent management. Her work over the past 17 years has helped hundreds of organizations land and retain thousands of talented employees. Susanne is also the Editor of Recruitment Marketing Magazine, a digital publication focused on improving recruitment marketing and employer branding strategy. Thank you Susanne for the heroic work you do each day.

You can connect with Susanne on LinkedIn and Twitter. Be sure to also sign up for Recruitment Marketing Magazine.

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ABOUT THE HEROES OF HIRING

We’ve all heard it said that a company’s most important asset is its people. When we say we love a company, what we’re really saying is we love the work being done by the exceptional people in these organizations. Talented employees who do outstanding work are the secret ingredients that make their companies great. That’s why recruiting and hiring is so important. Each person involved in the hiring process is influencing the future of their company. These individuals are also impacting one of the most important aspects of people’s lives—their careers. The individuals who play a role in the hiring process are changing companies and lives, making hiring a heroic act.

The hiring heroism of a select group of people goes above and beyond. These unsung hiring heroes are making a lasting difference on a grand scale. That’s the reason for this distinction—the Hiring Hero of the Week. The hope in bestowing this honor is that people across the globe can celebrate and learn from these truly amazing human beings.

Scott WintripSusanne Mather–Hiring Hero of the Week
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What Winnie the Pooh Can Teach Us About Improving Recruiting Performance

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Improvement ideas for recruiting and hiring can often come from surprising sources. One such source is Winnie the Pooh.

The staying power of Pooh and friends isn’t just because they’re adorable. They’re relatable. Each character is emblematic of the types of people drawn to recruiting and staffing.

So imagine if you will these characters as part of a recruiting team. How could each improve their performance? Which of these ideas applies to you?

Winnie the Pooh
Does he really lack smarts?

On several occasions, Pooh refers to himself as a “bear of little brain.” I can imagine Pooh as a recruiter saying things like, “Oh bother, I just don’t have the brains to learn all of this jargon” or “I was not made to make so many calls. I get started and end up all muddled and confused.”

Does Pooh really have little or no brains? Let’s look at some of his assets. He is loving, loyal, a great friend, and ends up on top even through all of the bumbling because he always tries to do the right thing.

One of the biggest obstacles Pooh needs to overcome is his tendency to bury his head in a big pot of honey when things aren’t going well. If a hire starts falling apart, Pooh’s immediate reaction would be to immerse himself in finding a “smackeral” or two of the sweet stuff.

Here are some constructive alternatives to help Pooh (and you Pooh-like recruiters out there) deal with confusion, disorganization, and those times when things start going awry:

  1. First and foremost, he needs to get organized. A great way to start is by writing out his plan for tomorrow the day before.
  2. His confusion may indicate a need for additional training and practice. Just like the real world, the 100 Acre Woods offers many options including workshops, books, and articles.
  3. Pooh needs to identify his destructive patterns, such as overeating or burying his head in a pot of honey. Then, he can replace them with a positive and constructive alternative. For instance, when something goes wrong, Pooh first needs to consider the options. Is there something he can do or is it best to let it go and move on to something else? Sometimes the best option is to let go of a situation, especially if you have done everything within your power to remedy the problem.
  4. Like many of us in recruiting and staffing, Pooh has great colleagues and friends to turn to for advice and support. In addition to their suggestions and insights, role-plays and practice sessions can help him to improve his skills and discover ways to enhance his recruiting abilities.

Tigger
Focusing all of that bounciness and energy.

Tigger lacks focus. What he does have are bundles of energy and a positive nature that will carry him far. But his inability to harness that energy in a focused manner trips him up. Tigger also needs to be completely honest with himself. He tends to be so positive that he doesn’t recognize when he needs to regroup and isn’t aware that things may not going as well as he thinks.

Some tips for Tigger:

  1. A daily action plan would be a great tool for Tigger, just as it is for Pooh (in fact, I have yet to meet anyone who would not benefit from a daily plan). To stay focused in the moment, the more detailed this plan, the better. If Tigger could focus completely on one task before moving to another, the quality of his work would improve almost immediately.
  2. A strong dose of reality from time to time would do Tigger a lot of good. Bouncing ideas off colleagues, asking for honest feedback from co-workers, and occasionally taking a few moments to assess his own progress would give him clarity about where he is and the next step to take.

Eeyore
Could he be a lost cause?

Things just never seem to go Eeyore’s way. Whether it is falling into a briar patch or losing his tail (again), he seems to find himself in one unpleasant situation after another.

Eeyore reminds me of people I have met in my life that I call the “doom and gloomers.” They believe that bad things are going to happen and inevitably create a self-fulfilling prophecy.

Most of us are not at this extreme, but ask yourself, “Am I, like Eeyore, sabotaging myself with negative thoughts?”

Ideas for Eeyore:

  1. It’s hard to think your way into new behavior. But you can act your way into a new way of thinking. The key is action. Eeyore needs to have a pre-planned list of actions he can take the moment gloom starts to kick in. Immediately getting into action will him feel better about himself instead of spiraling further and further into self-defeating thoughts.
  2. Negativity breeds negativity. Eeyore needs to look for and remove the negative people, situations, and possible stressors that are around him. By surrounding himself with positive things and people, it will become very natural for him to rise to the level of those around him.

Rabbit
All of those carrots gave him an eye for too many details.

Rabbit takes playing by the rules to an extreme. Can you see him ever coloring outside the lines? Rabbit’s organization skills and intelligence are fantastic, yet they sometimes cause problems because he can’t think outside the box. Rabbit could greatly benefit from lightening up and having more fun.

Here are some tips for Rabbit:

  1. Rabbit needs to play (all work and no play make Rabbit a dull and stodgy furry critter). He overwhelms himself with responsibility. Rabbit needs to find something that brings out his playful nature such as swinging on playground equipment, playing in a sandbox, driving go-karts, or anything that is all about having fun.
  2. Just say “no” to the need to be perfect. The best thing Rabbit can do for himself is to accept and be okay with the fact that he is not perfect and mistakes will happen. This is not only okay; it is a part of life!

Piglet
Mustering the courage to be a great recruiter.

Wouldn’t it have been great if Piglet could have gone to Oz with Dorothy and gotten some courage? One of Piglet’s biggest stumbling blocks is his lack of confidence when communicating with others.

On the plus side, he is extremely honest. What a salesman of job opportunities or candidates he could be if he were to combine his honesty with a strong dose of self-confidence.

Here are some tips for Piglet to build a reserve of confidence in himself:

  1. Practice the tried and true “act as if” principle. If he practices being confident he will eventually act his way into a confident way of thinking.
  2. Journaling is a powerful tool for uncovering what is really going on. If Piglet spends time each day journaling in detail his thoughts and feelings, there is a good chance that he will uncover the source of his self-doubt.

Do you see yourself in Pooh, Tigger, Eeyore, Rabbit, or Piglet? Just like the recruiters of Honey Pot recruiting team, you have a choice to stay where you are or grow into your potential. Looking beyond what you do to who you are will give you insight into the changes and improvements necessary to increase your success in recruiting.

Scott WintripWhat Winnie the Pooh Can Teach Us About Improving Recruiting Performance
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Tony Beshara–Hiring Hero of the Week

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Personally finding jobs for more than 10,000 people; running a firm that’s helped 100,000 individuals find jobs; writing 4 bestselling job search books. These are just some of the results of the work of this week’s Hero of Hiring Tony Beshara. Tony has been a recruiter since 1973 and is the owner and president of Babich & Associates. Established in 1952, it’s the oldest placement and recruitment service in Texas. Tony’s reach in helping jobseekers also includes hosting a daily radio show on Dallas’ KVCE, “The Job Search Solution.” Thank you Tony for the heroic work you’ve done (and continue to do) throughout your impressive career.

BTW You can learn more Tony’s work and connect with him through his website.

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ABOUT THE HEROES OF HIRING

We’ve all heard it said that a company’s most important asset is its people. When we say we love a company, what we’re really saying is we love the work being done by the exceptional people in these organizations. Talented employees who do outstanding work are the secret ingredients that make their companies great. That’s why recruiting and hiring is so important. Each person involved in the hiring process is influencing the future of their company. These individuals are also impacting one of the most important aspects of people’s lives—their careers. The individuals who play a role in the hiring process are changing companies and lives, making hiring a heroic act.

The hiring heroism of a select group of people goes above and beyond. These unsung hiring heroes are making a lasting difference on a grand scale. That’s the reason for this distinction—the Hiring Hero of the Week. The hope in bestowing this honor is that people across the globe can celebrate and learn from these truly amazing human beings.

Scott WintripTony Beshara–Hiring Hero of the Week
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